Connected care, network-wide
Whether you’re coordinating access across sites or aligning services under a single strategy, our technology helps PCNs work smarter, together.
We deliver the tools and visibility you need to improve performance, support collaboration and deliver consistent, high-quality care across your network.
One system for streamlined care
PCNs play a vital role in delivering joined-up care, but rising demand and disconnected systems can hold teams back.
With integrated care navigation tools in place, you can enable better access across every site while gaining the visibility needed to lead lasting improvement.
Built to scale with your network
From intelligent call handling to AI-powered assistants and real-time dashboards, our tools enable smart, efficient delivery across networks.
No matter your size or setup, we support PCNs to scale sustainably, while staying responsive to local needs.
Your partner for practice performance at scale
Expert-led
With 20+ years in primary care, we provide practical tools and support to simplify day-to-day delivery across sites.
Technology-enabled
From advanced Cloud-based telephony to AI-powered assistants, our tools support the patient journey with minimal setup and consistent performance.
Data-driven
We give practices real-time visibility into demand, performance and digital engagement, so you can allocate resources where they’re needed most.
What do PCNs experience with us?
Reduce repetitive tasks with Surgery Assist
Our 24/7 AI-powered care navigation assistant handles routine patient queries, reducing inbound phone traffic to reception teams. Signposting patients to community care services like Pharmacy First, Surgery Assist helps to ensure patients are guided to the right service, first time.
Streamline telephony access with Surgery Connect
Advanced Cloud-based telephony supports shared call handling across practices, including unlimited lines, smart routing and centralised reporting. Provide extended hours delivery with full visibility and no compromise on patient experience across sites.
Automate clinician documentation with Surgery Intellect
Powered by Tortus, our voice-enabled AI assistant transcribes consultations across appointment types—freeing GPs from manual note-taking, improving accuracy of records across the network and delivering more direct care to patients.
Make data-driven decisions with Surgery Insights
Track practice-level trends across telephony, workforce and digital tools from a centralised dashboard. Benchmark performance against national standards and optimise resources and access with real-time data at your fingertips.
The infrastructure for intelligent, joined-up care
We help PCNs deliver care that’s more coordinated, efficient and equitable. We provide the digital foundation to scale services and improve outcomes across every practice and every patient touchpoint.