Barnet Federated GPs supplier


Surgery Connect provides
GP telephony that meets the current and future needs of primary care
and delivers time and cost efficiencies across general practice
Barnet Federated GPs

Packed with useful features such as intelligent call queueing, highly secure call recording, extensive reporting options and the ability to reduce DNAs through confirm and remind systems, Surgery Connect comes with contact centre functionality that is built to meet the specific demands of single and multiple GP surgeries.

In use across the UK, the system provides solutions that achieve the General Practice Forward View high impact actions by efficiently improving access, saving time and money for your surgery, and enhancing the patient experience. Contact us now to see how Surgery Connect could help your practice.

See how GP telephony can transform your practice

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Find out more

Read our FAQs and read our reviews on Practice Index.

Or call us now on
0333 332 0000.

Practice views

"Surgery Connect provided us which features which, with our old system, were difficult to use and in some cases unavailable."

Loni Booker, Practice Manager, James Wigg Practice
… Read the case study.

"I would tell anyone that the service is excellent… Patient feedback is good."

Cheryl Whittaker, Project Manager, St Helens Rota
… Read the case study.

Features
  • Unlimited phone lines and call queues
  • Multi-site communication system
  • Clinical system integration
  • Call recording and archiving
  • Self-service appointment management
  • Patient reminders with SMS/text messaging
  • Flexible pre-call messaging
  • Call handling management reports
  • IG-compliant
  • Data held across numerous UK data centres
  • ISO 9001 and ISO 27001-registered
Benefits
  • Phones always answered
  • Scalable and flexible for single and multiple sites
  • Pay for what you need
  • Reduced DNAs and less appointment admin
  • Improved access and increased patient satisfaction
  • Improved data quality and compliance
  • Increased visibility of call performance
  • Enhanced training for patient-facing staff
  • Enables use of AI with triaging

Detailed Surgery Connect Product Sheets

Contracted?

Don't let that put you off!

In selected cases we can negotiate and cover the buyout of your existing telephony provider contracts.

Please ask us for more information.

Media coverage

Practice Business Magazine

Practice Business

How the telephone can help achieve the GP Forward View

Management in Practice

Management in Practice

Thousands of GP practices to save time through innovative telephone technology

Building Better Healthcare

Building Better Healthcare

CCGs deliver on STP vision for
integrated care