Clicking a single button on the Surgery Connect handset allows the clinician to send patients a link enabling a one-to-one video consultation

Video Connect

Video on Demand

Turn your Telephone Consultations into Video Consultations with One Click

Video Connect is a uniquely integrated solution that allows practices to very simply meet the NHS requirement that all patients have the right to video consultations by 2021, thereby improving patient access and convenience, while increasing primary care efficiency through effective patient triage.

For the cost of an additional extension Video Connect provides Surgery Connect users with secure and reliable video consultation accessible at any time during a clinician to patient consultation.

Video consultations have reduced the number of patients having to attend the practice for face to face consultations. It has made my life a little easier.
Dr Hergeven Dosanjh
Jubilee Health Centre
Video calls could be a viable alternative to home visits for some patients - particularly those in care homes where staff could perform basic measurements and observations.
Dr Roy Williams
The video call conversion from the new phone system is even quicker than AccuRx!
Flemming Jensen
Portland Medical
Patients like this, and it's a new way of working. Visual cues enhance the assessment.
Dr Barry Sulman
Balaam Street Surgery

No Need to Download an App!

Unlike App based solutions, which are bolted onto existing systems, Video Connect is fully integrated, allowing clinicians and patients to simply switch between phone and video calls using an SMS link sent by the clinician with a button click on the handset.

Contact Your
Account Manager

Contact Your
Account Manager

Product Sheet


Benefits of Surgery Connect video triage over an off-the-shelf PC Based solution:

Surgery Connect Video Consultation
  • Encrypted communications hosted at X-on secure data centres
  • Bandwidth for video calls over X-on network connections - no impact on challenged N3 connections
  • Single point of support contact through the Surgery Connect Service Desk
  • No footprint on PC Desktop space
  • Browser based patient access to video consultations
  • Integration with secure SMS communication
  • Integration with Surgery Connect platform and IM tools
  • Integration with clinical systems for triage list management
  • Future integration planned with Online Patient Self Serve and Apps including the NHS App
Surgery Connect Video Consultation

For more information on the Video Connect contact Sales on 0333 332 0000.