Surgery Connect protects patient data by utilising the highest levels of encrytion and by compliance with multiple security accreditations


NHS Governance Compliance

Surgery Connect complies with NHS information governance protocols, securely storing encrypted call recordings and messages.

  • Data access is restricted to authorised users with strong password controls.
  • All data is permanently deleted in line with data retention strategies, and is securely held in UK data centres managed by X-on.
  • X-on maintains accreditations with:
    • ISO 9001 (Quality Management of Systems requirements)
    • ISO 27001 (information security standards)
    • ICO (Data Protection Act compliance)
    • DSP Toolkit (NHS data security standards)
    • Being a Crown Commercial Service Supplier

Security Info

In-depth look at how security is implemented across the Surgery Connect service.

Security Accreditations
Security Accreditations