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Surgery Connect provides intuitive management reporting tools to help manage call volumes and better understand demand

Reporting

Visual Displays of Demand and Performance

Surgery Connect provides intuitive management reporting tools to help manage call volumes and better understand demand.

  • Reporting functionality allows analysis of call details such as time taken to answer, areas of highest demand, and call abandonment.
  • A user-friendly wallboard gives administration staff real-time call status, enabling them to allocate staff and resources where they are needed most.


X-on has a brilliant portal which helps us with complaints management, call logs and runs reports on our waiting times, dropped calls etc. - helping us improve our patient care.
John Seymour, Group Operational Lead, Health and Beyond
Management Report

Meet us at…

March 2019

NB Medical:
Millennium Point - Birmingham 21st
LCCC - Manchester 23rd

June 2019

Management in Practice:
Bridgewater - Manchester 11th

Health + Care:
ExCel - London 26-27th

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