September was our busiest month on record so far, with Surgery Connect handling over 1 million calls in a day!

News: Oct 2020

Record Breaking Figures

Record breaking calls per day

We are pleased to announce that last month was our busiest month on record. The usage figures showed over 1 million calls in a day!

As more and more consultations are being conducted over the telephone we are delighted to be supporting so many of our customers during these busy times.

Service Delivery Console

For those customers already using the Service Delivery Console (SDC) you have probably noticed by now that the SDC looks a little different. Although this is primarily for our new customers to enter their service details it is also an important recap for our existing customers.

If you wish to make any changes to your existing service please logon to the SDC using your X-on login credentials and make changes to your users, extensions, groups, calendars or numbers (call flows) by clicking on the relevant section and following the user friendly instructions.

Service Delivery Console
If you want a quick refresher on how to make changes to your service please email to book a training session.