All our applications are subject to Data Protection Impact Assessments (DPIAs) which are available on request

News: Sep 2020

Questionnaire | GDPR/DPIA

Last month we included this short questionnaire in the newsletter asking for your input. Unfortunately we did not receive much feedback.

Can you please forward this link to your staff members and ask them to answer a few questions about their interaction with the User Console.

Your input would be very much appreciated.

Click here to take the survey

We thank you in advance for your kind assistance.


The security of your patient data is of utmost importance to us and all our applications are subject to Data Protection Impact Assessments (DPIAs) and these are available on request.

X-on maintains accreditations with ISO 9001 (Quality Management of Systems requirements), ISO 27001 (information security standards), ICO (data protection act compliance), DSP (NHS digital services access requirements) and are a Crown Commercial Service Supplier.

Help Centre

Help Centre

Please make use of your online Help Centre. It is packed full of user guides, posters, quick reference cards and video tutorials.

It was be accessed via your User Console menu or by going to

Seasonal Announcements

Now that the flu season is upon us you might want to take the opportunity to add a seasonal announcement to your welcome message. To do this you access your prompts and either upload a recorded message or use the Text to Speech technology to type in your new announcement. Please speak to our Support Team if you require any assistance in this regard.