Our new designs to take into consideration how you interact with Surgery Connect

News: Aug 2020

Surgery Connect Questionnaire

We aim to continually improve our system to better fit your working practices.

For the next stage, we need your input!

To assist us you are kindly requested to participate in a short survey, asking you how you interact with the system, as we want our new designs to take into consideration customer use.

Click here to take the survey

We thank you in advance for your kind assistance.

GP@Home Softphone


The Softphone is a widely used tool both when working in the practice and when working remotely. For those of you not currently using it and for our new customers we have created a video covering all the basic features and functions of the softphone for your information.

It is a very quick yet informative and will help you to get the most out of the device.

The video can be found here.

We are delighted to announce that we will shortly be adding a three way call feature to the softphone which is currently available on the T21 and T27 handsets. This will allow clinicians to call a patient and also invite a third party such as an interpreter or consultant to the conversation.


Online Training

Surgery Connect has continued to make changes to its products for your convenience.

If you feel that you, as a Practice Manager, could benefit from a reminder of the core functionality of Surgery Connect please contact the training department to check for availability of an hour long top-up session.

Please email -