If your contact database includes email addresses, then you can reinforce your Alert campaign with emails containing the same message as you've transmitted with Voice and/or SMS.
You can combine Voice, SMS and Email Alert, or use each one as a standalone mechanism for delivering your urgent messages.
Emails do cut through as effectively as Voice Calls or SMS, but an email can include an attachment providing more detailed information on an incident, or processes that should be followed.
Despite offering industry leading features, the Alert-3 administration is simplicity itself. The interface is clear and belies the control the user has over the Alert system and the available feedback.
The web interface can be accessed from your desktop, laptop, tablet or mobile phone, providing complete control wherever you are. You don't need to be in the office to get your message out.
Reports provide administrators with comprehensive feedback on the Alert Campaign, allowing refinements to be made for subsequent campaigns.
Benefits and Applications: Teams, scenarios, invocation, contact and response paths, data security and management.
USPs and Benefits: UK data centres, notification responses, international cover, integrated conferencing, mobile invocation.
Voice Calls are still the best way to get your message through to your intended audience. People still pick up the phone.
Text Messaging is still an effective way to spread your message quickly. Reports allow you to monitor who's seen your message.
If you wish to find out how Email Alert can maximise your customer and public contact speak to one of our Sales Team on 0333 332 0000.
"X-on ensure that Whitbread can respond to business continuity situations quickly, ensuring appropriate information is made available to the right people at the right time…"
"X-on's Alert product is without doubt the only choice for organisations that are keen to develop and maintain their Incident Management and Business Continuity capabilities…"
Avon Fire and Rescue
"The service allows us to quickly and efficiently relay the details of incidents and other topics to the media without having to phone them individually…"