"The recording of calls in invaluable, as it helps to verify what a patient has actually said or asked for. We use this function a lot…"
"X-on responded to our needs at the 11th hour during mobilisation… the service they have provided since go-live has been exceptional…"
"The key features that we find useful are the ability to call many foreign countries and have all the calls included in our monthly call bundles…"
"We can review and listen in on calls to see what went well and where things could be improved, helping to enhance the patient experience…"
Good Business Practice and Legal Protection
Recording and storage of call recordings for an increasingly mobile workforce is a challenge with traditional call recorders.
X-on is a UK network operator and service provider over 18 years of experience in recording calls for the public and private sector.
Mobile Call Recording is simple with X-on's cost effective solution. X-on host the service within the cloud, so you don’t need to purchase any hardware.
Call Recording Technology
X-on provides two methods of Mobile Call Recording. Either using the X-on SIM card, or by dialling a prefix number which can be stored in your phone. Your circumstances will decide which best for you, either way we make the setup easy.
Install an X-on SIM into staff mobiles to connect with the X-on mobile network. Benefits such as single bill telecoms.
Record calls by dialling a prefix number before the destination number.
Call Recording Benefits
Call recordings can be used for staff training, dispute resolution, or to share calls with colleagues, and consequently makes sense for most industries.
Increasingly smaller business records calls to protect against false claims. Call recording can also be beneficial with client billing and accounting.
- Provide your business and staff with legal protection
- Access to the original conversation assists in early dispute resolution
- Verification of phone orders and transactions
- Record and store phone calls and SMS
- Useful in phone and sales technique training
Call recordings can be securely stored for industry specific periods. Download is via user-authenticated web interface, or recordings can be forwarded directly to you and deleted from our system.
For further information on Mobile Call Recording please call Sales on 0333 332 0000.