Telephony-integrated AVT improves documentation quality and consistency
Explore how telephony-integrated AVT helped Alexander House Surgery improve documentation quality, consistency and focus during consultations.
Alexander House Surgery enhances equitable access with Voice Agent
Explore how Alexander House Surgery gave patients who prefer to dial in equitable access while easing reception pressure through our Voice Agent.
Supporting better consultations through early adoption of AVT
Explore early insights from GP practices trialling Surgery Intellect across face-to-face and telephone consultations, where adoption is being driven by workflow fit, safety and consultation type.
Mount Pleasant Medical Practice uses AVT to support patient-focused consultations and on-time clinics
Explore how Surgery Intellect helped a practice stay on time, focus on patients and ease clinical documentation.
Newarthill Medical Practice enhances patient access with Surgery Connect
Explore how Surgery Connect helped Newarthill Medical Practice reduce repeat calling, reassure patients and manage phone demand more reliably
Gracemount Medical Practice improves equitable access through Surgery Connect
Explore how Surgery Connect helped Gracemount Medical Practice improve access in a high deprivation community and streamline workflows for staff.
Crescent Medical Practice gains call visibility and clearer communication with Surgery Connect
Explore how Surgery Connect helped Crescent Medical Practice see demand clearly, cut GP admin and improve daily communication for all.
The Bay Medical Practice improves access transparency via Website Widgets in Surgery Connect
Explore how The Bay Medical Practice improved access and patient transparency using live call data through Surgery Connect’s Website Widgets.
Streamlining patient navigation at Frome Medical Practice
Discover how Frome Medical Practice simplified access and improved self-service using enhanced features ‘QPOS’ and ‘Check and Cancel’ in Surgery Connect.