Liquid Drops Ltd are a late night alcohol delivery company, based in central London who take orders over the phone for immediate dispatch to clients.
The Challenge
Liquid Drops aim to have drink orders delivered to customers in under 30 minutes. Liquid Drops contacted X-on as they were seeking a competitively priced phone solution that would allow them to provide an efficient service to customers.
The Solution
X-on provided Liquid Drops with a PhonePresence Cloud Phone System, offering a wide range of features and powerful functionality. Timers ensure calls are only received during opening hours, with callers queued during busy periods ensuring no calls are lost.
Liquid Drops Says
"The service that X-on provides enables us to take multiple calls using the Call Divert feature, it is very easy to add numbers to this part of the service. The service also incorporates timers which are used with pre-recorded messages and are extremely easy to use; this ensures that customers are only able to reach us when we are open.
"The PhonePresence service is easy to use and provides good value for money. I had previously used X-on's services when I worked for another company, so I was familiar with their way of working. My experience of working with them has been excellent; helpful, friendly staff who are always willing to help."
Tracey Begg
Operations Manager
Liquid Drops Ltd
liquiddrops.co.uk
Call Sales on 0333 332 0000 for more information on PhonePresence Cloud Phone System.
