Communication systems are the lifeblood of a busy surgery and choosing the best solution is made easy with X-on Health at your side.
We offer independent advice to help you decide on the right solution for your practice and a dedicated project team, who will see your solution through configuration and testing before arranging installation and training for your staff.
Careers at X-on Health
We currently employ over 80 staff from our headquarters in Melton, Suffolk. As a growing business, we continually look for outstanding employees to join our team to drive the business forward.
X-on Health is always happy to hear from dynamic individuals committed to quality, customer satisfaction, innovation and creative thinking.
Awarding Winning Solutions
As pioneers of Cloud communications for healthcare, we work tirelessly to ensure innovation is the focus of our business. As a result, we are proud to receive recognition from our industry peers and leaders.
General Practice Awards Digital Solutions Provider of the Year for 2022.
Best Comms Software at the Comms Council UK Awards for 2022.
Best COVID-19 Telecommunications Solution in the Health Tech Digital Awards 2023.
Our Standards and Assurance
As an approved supplier to the NHS, X-on Health comes with all the accreditations we need to deliver our services to primary care, including information governance, data protection and security.
Complaints
Communications providers offering services to people, small businesses (up to 10 employees) and not-for-profit organisations (where up to 10 individuals work, not including volunteers) must be members of an Alternative Dispute Resolution (ADR) scheme. X-on Health is registered with CISAS, an independent communications provider dispute resolution service.
Certified by Ofcom, CISAS provides an independent, free-of-charge service to customers who are not satisfied with the resolution of their complaint which meets the eligibility criteria.
You can utilise this service if your complaint is unresolved after eight weeks of first contacting us, or if you have been sent a ‘Final Position’ letter. You should submit your claim by downloading the form on the CISAS website.
