Our Team understands the challenges that individual businesses face. We ally our technical skills with a dedication to customer service, working in partnership to find the best solution for you. Through clear, direct relationships our people deliver the immediacy, adaptability and reliability that allows organisations to place complete trust in us. This expertise gives you the freedom to become closer to your customers.
Chief Executive Officer
Paul left his position as Technical Director of the Storacall Group in 2000 to found X-on, having recognised that the future of service delivery in telecommunications was in the hosted environment, later to become the Cloud.
He has been responsible for driving the technical innovation of the company, while always keeping an eye on the bottom line by developing strong customer relationships and a loyal team.
Chief Marketing Officer
X-on co-founder Paul has been responsible for shaping the public image of X-on since inception. His experience in web design and market presence gave the company an edge when market education was as important as standing out from the crowd. He is now a key part of the strategic management team.
Paul’s strong eye for detail and objective overview provide a strong grounding for the accelerated growth phase that X-on is entering.
Having been a 'pro muso' in his youth, Paul maintains an interest in music. Formula 1 has taken pole in his sporting interests.
Head of Sales
Debbie’s first relationship with X-on was as a customer. As UK Sales Manager of Tenpin, she had responsibility for call centre operations, giving her insight into the needs of the organisations that X-on now serves.
Previously Contact Centre Manager for Pontins, Debbie has headed up the X-on experienced sales team since 2011 and is dedicated to maintaining a happy and loyal customer base - the best ambassadors for prospective customers.
In her spare time, Debbie has been known to enter an agility competition or two with her German Shepherd Dog… Watch out Crufts, here we come!
Head of Research & Development
Derrick has been with X-on since 2002 and has had a key role in the development of a number of services, particularly in the field of notification and message exchange.
He now manages X-on’s in house development team and is committed to facilitating a strong line of communication between developers, support staff and customers ensuring that the product road map is navigated with the customer needs at the forefront.
Derrick is a big rugby fan and with his playing days behind him he consoles himself with watching and attending games as often as possible.
Chief Operating Officer
The recent appointment of Neil as COO cements X-on’s commitment to the highest quality of customer delivery, both before and after sale. His MBA background, leadership experience and customer experience in a technically challenging telecoms background are the key assets for driving forward X-on’s growing customer portfolio.
Neil previously held a number of senior roles in Ericsson including most recently Lead Service Delivery Manager assuming ownership of the Orange Global Customer Support contract in Hungary.
Neil has returned to the UK to raise his young family.
Chief Finance Officer
Claire has joined X-on as an FCA having held senior roles within companies such as G.U.S., Burberry and the Willis Group. She has taken on responsibility for X-on’s solid balance sheet at a time when the company moves into a new growth phase.
Claire oversees the team that manages X-on’s accounts, human resources, legal and facilities functions.
Outside X-on, Claire makes cakes and stuff in between reliving her youth watching various 80s bands in concert.
Case studies for members of the X-on Team.
Thoughts on cloud telephony from X-on MD Paul Bensley.
To find out more about X-on Cloud Communications please call Sales on 0333 332 0000.