Telecommunications Services

Disaster Recovery

It needn’t take a major disaster to compromise your business. Theft, vandalism, hacking and internal system faults account for more breakdowns in communications than fire or flood.

Disaster recovery applications provided by X-on allow your business to completely replicate a PBX off site thereby enabling a switch to backup in the event of a failure at any level. Phone calls continue to be taken with customers unaware of the transition as landlines, mobiles or VoIP phones act as extensions.

All aspects of existing call handling solutions can be mirrored including caller menus, call distribution queues and voicemail. Having a good business continuity plan in place can significantly reduce insurance premiums, often by more than the cost of the recovery application, plus a comprehensive backup plan enhances your peace of mind.