Hosted Telephony Services - Call Distribution and Management
Hosted Telephony Services - Call Distribution and Management
0870 345 5577
ISO 9001 is an internationally recognized Quality Management System standards certification

X-on Voice Network Resilience

Multi-Site Data and System Redundancy

X-on's dual data locations in London and Suffolk ensures that our services run 24/7 and with a higher than average industry up-time. Comprehensive backup and duplication of systems allows us to bypass external and 3rd party failures, and to distribute call loads effectively, thereby ensuring services remain online.

On X-on provided numbers, a routing plan at the BT Interconnect Switch provides fallback routing to London SIP, London ISDN or Framlingham geographic routes on failed connect.
Load Balancing Switches route traffic to the least busy IVR switches. In event of congestion or failure, traffic can be routed via SIP to the other site. Load balancing switches also provide carrier pre-selection on outbound routes.
Multiple redundant IVR Switch Servers share data from synchronized database and file server resources. Any IVR can fail and traffic will be rerouted by load balancing switches.