Voicemail Messaging - Maintain Customer Contact

With X-on Voicemail voice messaging you need never miss another call

X-on Voicemail provides a fully featured virtual answering service, it will answer your call, play a pre-recorded announcement and then record a message for retrieval at your convenience.

Notification of new messages can be by SMS message, email or call back with remote transcription from any touch tone telephone. You can also use the Voicemail outdial notification function to alert you of your calls through a pager or via a mobile or landline telephone number.

The Voicemail service includes an 0871 non-geographic phone number, the ability to record outgoing messages remotely from any touch tone telephone and features a web account for statistics and administration.

X-on Voicemail is a Hosted Service eliminating the costs of purchasing or maintaining an expensive in-house solution. Our systems can handle large numbers of callers simultaneously.

	On duty engineers
	Out of hours emergency messages
	Personal voicemail
	Voicemail for distributed staff

	New message notification - Voicemail calls mobiles and landlines (the person answering can enter a pin code to transcribe messages immediately)
	SMS and Email notification available
	Includes a non-geographic 0871 number
	Remote recording of outgoing message from any touch tone telephone
	Remote transcription from any touch tone telephone
	Comes with web account for stats and administration
	Voicemails can be sent as wave file attachments with a web link to mark as 'saved'

Voicemail Call Flow

Examples showing possible Call Flows for Sending and Listening to Voicemail.

Listening to Voicemail

Sending Voicemail