Emergency Services Connect

Hosted Services Keeping Emergency Services Connected

Emergency Services Connect comprises a suite of telephony services designed to ensure the blue light services maintain contact with the public, press and their staff at all times. The very nature of the Emergency Services dictates that efficient and reliable communications are prerequisite.

The ability to inform and contact large numbers of people quickly in the event of an emergency or incident maximizes the effectiveness of a blue light service and can even be a factor in the safety of the public.

The Public, Press and Staff alike need to be kept informed, not only when the incident occurs, but during the recovery period and with developments that may result from the incident.

Zero Capex And No Ongoing Maintenance Costs

Being a hosted service, Emergency Services Connect is a cost effective Blue Light communications solution as there is no up front Capital Expenditure and no need for Ongoing Maintenance.

Emergency Services Connect can provide a complete telephony solution for Blue Light services, or be incorporated into an existing phone setup upgrading the system functionality.

Emergency Services Connect is provided by premier UK telephony enterprise X-on, who have a long track record of providing services to UK Police Forces, Fire and Ambulance Services.

Hosting data, SMS and voice systems at multiple sites ensures X-on can provide exceptional reliability with higher than usual industry uptime.

Emergency Services Connect Suites

	Voicebank Voicebank provides an information line which the public, press and staff can call for easily updated information. One immediate effect is to relieve pressure on staff taking calls during an incident.
	Alert Notification X-on Alert provides the ability to inform large numbers of people quickly during an emergency via SMS, voice calls and email. This disseminates essential information with ease and ensures everyone is informed.
	Voicemail Voicemail provides a unified message taking facility allowing witnesses to leave messages from the scene of an incident. This can be useful for later retrieval when evidence is required.
	Virtual Call Centre Combine staff spread across various locations into a cohesive call centre. Base and field staff can be connected seamlessly and using multiple devices.
	Bulk SMS Contact large numbers of people, with the ability to separate into sub groups with delivery of tailored messages. Recipients have the ability to respond and acknowledge the message or provide a pertinent response.

Emergency Services Connect is the most comprehensive communications system currently available to the Blue Light services, available at significantly lower costs than outdated in-house hardware systems.

For more information visit the Emergency Services Connect web site, contact Sales on 0333 332 0000 (Standard Network Rate) or use our Contact Form.