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Fair Use Policy - Reasonable Use of X-on services

Fair Use Policy

Reasonable Use of X-on Services

Summary

  • The X-on Fair Use Policy applies to all services provided by X-on Cloud Telecoms. X-on is a service provided by Storacall Technology T/A X-on.
  • Our Fair Use Policy is intended to ensure the continuance of X-on services, an addition to ensuring the services are not used in an unreasonable manner.
  • X-on reserves the right to alter the Fair Use Policy at any time.
  • We may rely on the Fair Use Policy where your usage of the service is deemed unreasonable as defined below.

Unreasonable Use

  • It is considered unreasonable use if the usage is considered by X-in to be:
    • Be fraudulent
    • Involve non-ordinary use
    • Cause network congestion or disruption, or in any adversely affect the X-on Network, or a supplier's network
    • Adversely affect another user's access or use of the Fair User Services, the X-on Network, or a supplier's network.
  • Without limitation:
    • Fraudulent use includes reselling or resupplying a Fair Use Service in any way, without the written consent of X-on.
    • Non-ordinary use of X-on services can include making and receiving calls, or making use of the internet, on our network in any non-ordinary manner, without the written consent of X-on.
      Non-ordinary use includes:
      • Use of handsets, auto-diallers, software or any other equipment not approved for use with X-on services.
      • Usage that in any way menaces, harasses, injures or damages.
      • Usage that in any way infringes any law, standard, code or regulation.
      • Usage that in any way would not be regarded as reasonable use of X-on Fair Use Services.

Our Rights

  • If we consider use of our services to be unreasonable in any way, we may, at our sole discretion, and without prior advice:
    • Suspend or limit the service, or any feature thereof, as we see reasonably appropriate, and in accordance with our customer agreement.
    • Terminate the service, or any feature thereof, as we see reasonably appropriate, and in accordance with our customer agreement
  • This Fair Use Policy is supplementary and does not in any way limit any of X-on's rights.