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X-on provide New Call Telecom with a telephone payment reminder service incorporating a call back option

New Call Telecom

Payment Reminder Calls

Payment Reminder Calls for New Call Telecom

New Call Telecom is a young and dynamic telecoms provider owned and managed by an experienced team of UK telecoms specialists which incorporates the Primus brands and services.

Established in 2010, New Call Telecom is an established leader in mobile communications and mobile ads and boasts headquarters in the UK, Europe, USA and India. In 2014, we acquired Indian technology brand Nimbuzz with more than 210m users across the globe.

The Challenge

New Call Telecom wanted to increase the efficiency of their payment process by sending customers reminders by phone which provide payment information and request payment.

The Solution

X-on provided New Call Telecom with a Voice Payment Reminder service, incorporating a call back option allowing payment via a Call Centre. Reminders can be timed to provide the recipient the best opportunity to comply, pre and post the due date.

New Call Telecom - Martin Craven

New Call Telecom Says

"In 2014 we upgraded our relationship with X-on, and made changes on the auto dialler X-on provide us with, to link in with an automated payment line. The set up process was relatively easy, and painless, and has enabled us to streamline our business further, removing the need for agents to deal with customers, saving us valuable time, and making the payment process easier for the customer as well."

"We are extremely satisfied with the results, and have no hesitation in recommending this, as our preferred use of the dialler service X-on provide, to any potential new customer, and we will continue to use X-on for the foreseeable future."

Martin Craven
Head Of Collections
New Call Telecom Ltd
newcalltelecom.co.uk

Call Sales on 0333 332 0000 for more information on Phone Payment Reminder Service.