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GP Care UK - GPs and Hospital Consultant liaison has been enhanced with hunt groups

GP Care UK

Healthcare Phone System

Healthcare Phone System for GP Care UK

GP Care UK Limited provide high quality healthcare services predominantly to NHS patients, but also to a small number of Private Patients, from wide networks of convenient community settings across the UK.

The Challenge

GP Care UK wanted to significantly improve the overall efficiency with which healthcare services can be provided. In particular, streamlining the way in which GPs and Hospital Consultants can contact each other in a difficult communications environment.

The Solution

X-on supplied GP Care UK with a PhonePresence Cloud Phone System tailored to the requirements of the healthcare sector. PhonePresence includes hunt group technology which allows GPs to more easily connect to a Hospital Consultant, as the system calls individual numbers until an available consultant takes the call.

The PhonePresence call management interface makes it easy for GP Care UK to administer the system.

Cloud Phone System Hunt Group
GP Care UK - Roger Tweedale

GP Care UK Says

"X-on was willing to work with us to design and build a telecoms system service tailored to our specific needs, and therefore entirely appropriate for the job and easy to use. Their willingness to look at the bigger picture and work as partners on a new project with potential for all involved, rather than taking the short term view and purely acting as a standard supplier, was a factor in our choosing them."

"Use of smart telecoms systems can significantly improve the efficiency with which healthcare services can be provided. In particular, use of 'hunt group' telephone technology has enhanced the ease with which GPs and Hospital Consultants can contact each other in an environment that is otherwise rife with obstacles to communication."

"We have found X-on to be highly efficient and effective and have thoroughly enjoyed working with them. The service was good value for money, which is important in a cash constrained NHS environment."

Roger Tweedale
Chief Executive
GP Care UK
gpcare.org.uk

Call Sales on 0333 332 0000 for information on Smart Telecoms Technology.