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X-on Contact Centre enabled call transfer to India, and throughout the CarHireUK network

CarHireUK

Vehicle Rental Contact Centre

CarHireUK Call Centre

CarHireUK is one of the UK's best independent car rental companies, serving the most popular Domestic and International Airports and travel destinations, by providing quality vehicles and services to business and leisure customers.

The Challenge

CarHireUK approached X-on seeking a phone system that would provide a cost effective call centre solution to meet their specific needs. The ability to transfer calls to India and throughout their business network was essential.

The Solution

X-on supplied CarHireUK with a fully integrated cloud based Contact Centre, initially configured for 20 agents and charged on a per seat basis. Contact Centre allows CareHireUK to manage their communications via a web based Manager Console, with calls transferable throughout the UK and abroad.

The system allows CarHireUK to record and securely store all calls, including mobile phone calls, with retrieval via the Console for authorised personnel.

CarHireUK Says

"X-on designed and fully set up our telephone system quickly, and provided us with a feature rich solution with minimal outlay. We have found the sales and support to be excellent."

Mike Goodwin
Managing Director
CarHireUK
car-hire-uk.com

Call Sales on 0333 332 0000 for more information on X-on Call Centre.