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Hosted IVR services include IVR information, virtual switch, downloadable mobile content

4D Interactive

Bespoke IVR and SMS

4DInteractive Network Operator

4D Interactive is the UK's fastest growing Network Operator, delivering Social Networking, User-Generated Content, Operator Services and Communications solutions for UK content owners, service providers and web publishers.

The Challenge

4D Interactive approached X-on in 2002 looking to supplement its growth with a range of products and services that had market potential, but which could not immediately be built with the limitations of in-house resources.

The Solution

X-on provided 4D with the technology behind several bespoke services, including IVR information, virtual switch, downloadable mobile content, plus virtual voice and SMS chat services. The services currently terminate over 220 million annual minutes of voice traffic and 50 million annual SMS in the UK.

4D chose X-on's Suffolk data centre as the back-up site for hosting all voice termination services, and the back-to-back hosting arrangement further cements the working relationship between the companies. Existing knowledge of the 4D Network and availability of X-on's qualified 24/7 support team were important factors in choosing the X-on site.

4D Interactive Says

"We see X-on as a key strategic technology partner in developing our D2C and corporate offerings in a rapidly moving market. X-on's experience in integrating IVR, VoIP and mobile technologies has complemented our own and enabled us to accelerate the roll out of new products and services."

David Lee
Managing Director
4D Interactive
4dinteractive.co.uk

Call Sales on 0333 332 0000 for more information on Bespoke IVR and SMS Services.