Technology that helps you handle large volumes of calls simply and cost-effectively.
Making clear connections with your customers through the complex contact centre environment.
Automated call recording to support your compliance, security and customer protection needs.
Alert services that help you reach large numbers of people with essential information, immediately.
PCI Phone Payment
PCI-DSS compliant card payments over the phone.
Securing Voice in the Cloud…
We hear of breaches in data security on a daily basis, with existing organisational network security often leaving much to be desired. It's a complex issue and too easily left on the 'to do' list. IT managers seeking higher levels of security can be hamstrung by existing legacy infrastructure.
Decades of experience designing and delivering hosted telecoms systems has given X-on insight into how to address these issues and deliver innovative, reliable and, above all, secure communications to customers where data security is paramount.
For information on securing your business communications call Sales on 0333 332 0000.
…Where it Counts
Our customers include those in critical healthcare environments and those taking thousands of credit card payments daily. Holding patient data and credit card data is a responsibility we take seriously, through compliance, encryption and the design of our UK data centres.
Our services are crafted and constantly reviewed to meet our customers' communication needs, delivering simplicity of operation and integration with desktop systems. Select your industry or service requirement or chat with one of our consultants.
More than twenty years of experience designing products and services specifically for the communications challenges of GP surgeries and other healthcare environments.
Retail - eCommerce
Enabling retailers to set the standard for omni-channel engagement and create the foundation for excellent customer service.
Leisure - Travel
Connecting international businesses with their customers on a local level, when there is only one chance to deliver a seamless experience.
IT - Comms
Providing sophisticated telephony products that connect people simply and efficiently while integrating with existing systems and workflows.
Find out how smart telecoms systems helped GP Care UK ease contact between GPs and Hospital Consultants.
X-on's Contact Centre significantly improved data reporting, functionality and efficiency at Rent4Sure.
A 30 user Contact Centre connects callers with Blue Sea Holidays agents in locations across multiple countries.
The New Call Telecom telephone payment reminder service incorporates a call back option for payment via Call Centre.