X-on Outsourced Fixed and Mobile Telephony

Integrated Voice, Data and Messaging Solutions

X-on are Premier UK Providers of outsourced fixed and mobile telephony services, specializing in virtual call centre technology and one number solutions, and integrating VoIP to reduce business telecommunications costs.

We provide efficient staff and customer alert via phone, SMS and email, plus self service payment and micro billing systems. Online statistics and email reporting complement our comprehensive hosted services, all without the capital outlay of in-house solutions.

Inbound and Outbound Call Processing cuts Business Costs

Based in the UK and Australia and with over 20 years experience in the design of voice and data systems, X-on cuts the cost of business solutions, servicing volumes of phone calls and messages without compromise on quality.

Centred in a high-tec Suffolk office and data centre, and with a client list incorporating the top names in banking, retail and telecommunications, X-on has provided hosted services to the most demanding of giants in the UK retail and service sectors.

With a reputation for excellence in customer care, adaptability and cost effectiveness, we deliver our promises with a quiet efficiency and determination such that each client feels they have made the correct and final decision in choosing X-on. Our team understand the demands of business requirements that develop and change over days, rather than years. With data centres on several sites switching several million SMS and several million call minutes each month, X-on have the capacity and resilience to supply enterprise level corporate solutions. Our outsourced Call Centre, IVR, Billing, Phone and Mobile services feature levels of innovation and technical specification unequalled in this market sector. X-on provide specialist outsourcing for hosted call centre and virtual switchboard, voice and sms alerts, one number solutions, voice and speech recognition, micro billing via phone, card and SMS, plus MMS messaging. Why Outsource X-on has the expertise to integrate the technologies of voice processing, text messaging and complex data handling. We deliver and receive 10's of thousands of phone calls and messages daily. Through economies of scale and elimination of the cost of ownership, we can usually meet a business need at the fraction of the cost of an in-house solution. The increase in wide-area bandwidth and decreasing cost of phone calls have challenged the business case for capital purchase of equipment for many IVR and messaging applications.

Eliminate cost of ownership and capital purchase costs Reduce maintenance cost and down-time risk Reduce requirement for cross-technology skills and staff training Deal with short term resource shortfalls - line capacity, personnel, equipment, peak demand GET CONNECTED AND WORKING QUICKLY

Comprehensive Support

Our knowledgeable Sales Team will be happy to assist with the assessment and development of your Business Telephony requirements. The support of our clients is paramount and our automated ticketed support system ensures that rare problems are dealt with urgently and efficiently with the client informed throughout.